Char and I want to express our thanks for the superb kitchen remodel recently completed in our home. Before dealing with your company, we had talked at length with two other kitchen remodeling companies but were never able to get the help we were seeking. They didn’t seem to want to listen carefully enough to what we were saying, offered sparse assistance in design and were vague on the cost of the project. We happened by your showroom almost by accident and probably expected more of the same from you. What a pleasant surprise when you took great lengths to listen to our ideas and then by coming to our house to orient yourselves to our situation and offer some really helpful suggestions of your own. We were pleased that we not only received a comprehensive estimate of cost but a work schedule as well, even before a contract was signed.
The work started promptly and continued right on schedule to the final completion of the job. We were pleased with the contractors you engaged for the job as well. We were not greatly inconvenienced during the project and you communicated the process with us on a regular basis. Finally, there were no unpleasant surprises. You accomplished what you said you would, within the timeframe promised and no hidden charges. It was a most satisfying experience.
We hope to work with your company in the future when we remodel our bathrooms.